Items listed in the Gallery and on WordStore are shipped within 2 days of purchase. Custom Orders can take up to 5 working days to ship, depending on the piece. Please contact me for details.
Custom and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Secure payment through PayPal.
I hope you love your purchase. But if for any reason you don’t, I accept returns under the following conditions:
- The item has not been worn (this applies especially to earrings) and is returned in its original condition and packaging.
- The buyer is responsible for return shipping costs.
Contact me within 7 days of receiving the item. Please ship it back within 10 days. The purchase price will be refunded once the item is received.
I do not accept cancellations. But please contact me if you have any problems with your order.
Unless they arrive damaged or defective, the following items cannot be returned:
- Custom, Personalised or Wedding Jewellery.
- Sale Items.
I gladly accept custom orders and work closely with clients to create exactly what they want. Prices vary depending on the specific requirements and materials. Please make contact to discuss.
Most necklaces can be modified if required. Please note the length measurement in the listing and contact me for alterations. The item must be purchased prior to alterations.